AI Process Analyst

Job Description

The AI Process Analyst is a member of the AI team and works directly with business units to deliver practical generative AI solutions that support real business outcomes. This role focuses on taking defined business processes and use cases and turning them into working no-code AI agents and automated workflows that improve how work gets done.
This is a hands-on, business-facing role. The ideal candidate is comfortable meeting with stakeholders, asking good questions, and translating business needs into well-defined AI solutions. Writing code is not required, but a strong technical aptitude is. The right person can build, test, and refine no-code AI agents and workflows using enterprise AI platforms, takes initiative, and is detail-oriented and curious. They understand the importance of accuracy, consistency, and responsible AI use, are comfortable working in a regulated environment, and enjoy helping teams work better through automation.
Responsibilities:

Build, configure, test, and refine no-code AI agents and workflows for defined business use cases
Translate business needs into effective agent instructions, workflow logic, and practical AI-driven solutions
Meet with business stakeholders to clarify requirements, validate outputs, and support solution delivery
Partner with stakeholders to gather feedback and improve solution performance over time
Assist in defining use cases, requirements, and success criteria for AI and automation initiatives
Help business teams build confidence in new AI solutions and use them responsibly in their day-to-day work
Perform other duties as assigned

Required Qualifications:

3-5 years of related technical Business Analyst and/or applied AI experience
Demonstrated ability to use AI to improve, streamline, or automate business processes
Strong communication skills and ability to work effectively with business stakeholders
Technical aptitude and comfort working with emerging technologies
Ability to think critically about business problems and translate them into practical solutions
Ability to take initiative and work independently while collaborating effectively with others
Strong attention to detail and a willingness to test, iterate, and improve based on feedback
Bachelor's degree in Accounting, Finance, Entrepreneurship, Economics, MIS, Business, Math, Computer Science, Engineering, or a related field
Minimum 3 years of relevant U.S.-based experience
This position is on-site in Oklahoma City and requires residency within the area to be considered.

Preferred Qualifications:

Experience with enterprise AI platforms, including tools such as Glean or Microsoft Copilot Studio
Familiarity with requirements gathering for technology projects
Experience with process improvement
Experience working in a regulated industry such as banking, finance, or insurance