Core Banking Image Interface analyst

Job Description

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.
Are you looking for an opportunity to kick-start your career with a company consistently recognized as one of the Best Places to Work? Our Core Optional Module Install team is seeking a motivated, detail-oriented professional who is excited to learn, grow, and make an impact. This team serves as a vital link between our ancillary products and core banking systems, ensuring successful implementations for our clients. In this Analyst role, you'll gain hands-on experience managing multiple projects, updating core system configurations, and supporting live client implementations in a dynamic, fast-paced environment. The ideal candidate thrives in a multitasking setting, enjoys problem-solving, and is willing to provide off-hours support during implementation events. This is a fantastic opportunity to develop technical expertise, strengthen project management skills, and build a rewarding career with an industry-leading organization.
This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Lenexa, KS; Springfield, MO; or Monett, MO.
This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM).
The salary range for this position is $48,350- $60,400 and will be determined based on location and experience level.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you’ll be responsible for:

- Analyze the customers’ existing products and processes and consult with the customer to map existing systems to the Jack Henry product.

- Prepares the customer for the installation, takes the customer through the installation process, and provides training and support to the customer poste installation.

- Oversees and performs the system set-up for the customer (parameters settings, job file processing, etc.) Ensures the process will run on software.

- Provides support and guidance on the software assisting with functional and technical questions. Answer questions on features and usage of the software. Support could be remote or on customer site.

- Communicate with other stakeholders that include programmers, team members, and team leader. Maintaining communication with the customer during the entire project.

- Prepares training materials and documentation for customer use.

- May perform other job duties as assigned.

What you’ll need to have:

- Minimum of 2 years of professional experience in an office, operations, customer support, banking, financial services, technology, or project-based environment.

- Experience following documented procedures, workflows, or standard operating processes while maintaining a high degree of accuracy and attention to detail.

- Demonstrated ability to manage multiple priorities, deadlines, and projects simultaneously in a fast-paced environment.

- Strong verbal and written communication skills with the ability to effectively collaborate with internal teams and support clients or business partners.

- Ability to work a flexible schedule, including occasional after-hours support, on-call responsibilities, and participation during live implementation or production events.

- Understanding of banking operations, core banking systems, financial products, or related business processes.

What would be nice for you to have:

- Experience with Jack Henry products and services.

- Previous software implementation or conversion experience.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.