Evaluation Specialist Jr. (ERCM)

Job Description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

You Are:

A mission‑driven learning and evaluation specialist who is passionate about equipping government clients with practical, safe, and effective AI literacy. You thrive on building foundational understanding, demystifying emerging technology, and ensuring federal healthcare teams feel confident adopting responsible Agentic AI and generative AI tools. You are highly analytical and operate behind the scenes to measure what’s working, identify gaps, and refine what comes next.

The Work:

You will lead efforts to strengthen AI literacy across a large-scale government agency by developing training programs, curated learning paths, and mission‑aligned use cases that show how Agentic AI and generative AI can support clinicians, administrators, and operational staff. You will help the teams understand what AI can do, when to use it, and how to leverage the technology safely and effectively within federal guidelines.

You’ll collaborate with Government partners to identify priority needs, deploy training, and measure adoption. You will evaluate training effectiveness, track outcomes, and translate insights into recommendations that enhance program maturity and readiness. Your work enables government agencies to adopt advanced AI responsibly and confidently, supporting improved care delivery and operational excellence.

In This Role, You Will:

- Develop and deliver targeted AI literacy training for a large government agency, including generative AI fundamentals, safe use, and mission‑specific workflows.
• Design Agentic AI learning modules, demos, and practical use cases tailored to healthcare, benefits administration, and veteran‑facing services.
• Work directly with Government partners to align training goals, review progress, and shape adoption priorities.
• Build evaluation frameworks to measure training effectiveness, ensuring learning translates into real capability uplift.
• Conduct qualitative and quantitative assessments using surveys, interviews, behavioral data, and usage patterns.
• Monitor whether AI training programs are being adopted, where users struggle, and how to refine materials for clarity and usability.
• Socialize findings through clear reports, dashboards, and recommendations that enhance AI readiness.
• Operate as a behind‑the‑scenes performance analyst ensuring curriculum, tools, and demos genuinely drive skill development.

Here’s What You Need:

- BA/BS degree
• 5+ years of experience in program evaluation, training development, or technology adoption
• Experience designing learning programs or enablement strategies for emerging technologies
• Strong analytical background in qualitative and quantitative assessment
• Experience working with Government stakeholders
• Ability to translate complex AI concepts into accessible, mission‑specific guidance

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:
$78,600-$160,200 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.