IT Asset Technician I

Job Description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

ABOUT THE TEAM

Our IT Asset Management (ITAM) team is the backbone of our corporate technology operations, managing the end-to-end lifecycle of all endpoint assets from receiving in our facility to secure, eco-friendly disposal. We combine strategic software automation, precise inventory auditing, and streamlined physical logistics to ensure our workforce is seamlessly equipped with the tools they need. As a highly collaborative and detail-oriented group, we bridge the gap between high-level vendor compliance and hands-on, day-to-day technical support. By joining our team, you will play a critical role in keeping our global IT endpoint devices organized, cost-effective, and ready to scale.

ABOUT THE JOB

We are seeking an IT Hardware Asset Technician I to predominantly support our inventory and asset management program. This hands-on role is vital to ensuring all hardware is accounted for, configured properly, and delivered to team members efficiently.

WHAT YOU’LL DO

Inventory & Receiving

- Physical Logistics: Move, stock, and deploy inventory (must be able to lift up to 50 lbs). This includes moving pallets, breaking down boxes, and stocking items on shelves.

- Device Maintenance: Physically clean assets, wipe devices, and partner with cross functional team for repairs and RMA (Return Merchandise Authorization) processes to ensure all devices are in working order.

Auditing

- System Accuracy: Inventory internal hardware to ensure that all devices are correctly logged in our asset management system.

- Discrepancy Investigation: Audit user devices to ensure asset systems correctly reflect our current state and investigate any discrepancies.

Ticket Queue & Support

- Workspace Setup: Set up desks for new hires with monitors and peripherals as needed.

- Hardware Deployment: Deploy and assist in setting up laptops, desktops, tablets, storage media devices, cellular devices, monitors, peripherals, etc.

- Support Ticket Resolution: Handle incoming tickets using Jira, walk-up requests, and provide deskside support as needed.

REQUIRED QUALIFICATIONS

- Soft Skills: Must be eager, motivated, collaborative, reliable, and highly customer-focused.

- Attention to Detail: Strong attention to detail. This position is highly focused on verifying serial numbers and matching specifications to ensure proper documentation.

- Inventory Control: Experience maintaining and keeping accurate inventory counts.

- Physical Capability: Comfortable with physical labor, standing/walking for most of the day, and able to lift heavy items (50 lbs+).

- Technical Support: Ticketing experience (for desktop-related incidents), deskside support, and hands-on technical troubleshooting tasks.

- Certified forklift operator or ability and interest to get certified.

- Eligible to obtain and maintain an active U.S. Secret security clearance.

US Hourly Range
$22.60-$30.29 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.

Protecting Yourself from Recruitment Scams

Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.

To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:

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No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.

- Please always verify communications:

- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.

- Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.

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Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.

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What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.

Data Privacy

To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.

By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.