Member of Technical Staff, IT

Job Description

What You'll Do

- Own and scale the company's internal IT infrastructure across identity, devices, productivity systems, networking, and business applications

- Design and implement identity and access management systems, including SSO, MFA, lifecycle management, and role-based access controls across platforms such as Okta, Google Workspace, Slack, GitHub, and other internal tools

- Lead company-wide IT initiatives including domain migrations, email infrastructure, device management, application integrations, and employee onboarding/offboarding workflows

- Build and automate IT operations through scripting, workflow automation, and infrastructure tooling

- Manage endpoint infrastructure across macOS, Linux, and Windows environments, including device provisioning, compliance, and lifecycle management

- Partner closely with engineering, operations, and business teams to deploy and support internal systems that enable company growth and productivity

- Evaluate, implement, and manage business-critical SaaS platforms and vendor relationships

- Establish scalable IT policies, processes, and documentation to support a rapidly growing organization

- Maintain foundational security controls across identity, endpoints, networks, and corporate systems

- Support security initiatives including access reviews, incident response, vulnerability remediation, and security awareness programs

- Troubleshoot and resolve complex IT issues across hardware, software, networking, and cloud-based systems

- Collaborate with a team of driven individuals committed to building general-purpose Physical AI

What You'll Bring

- Strong experience building and operating IT infrastructure in fast-growing startups or technical organizations

- Hands-on experience with identity and access management platforms such as Okta, Google Workspace, Microsoft Entra ID, or similar systems

- Experience leading domain migrations, email administration, SSO deployments, and SaaS application integrations

- Strong scripting and automation skills using Python, Bash, Go, or similar languages

- Experience managing endpoint fleets through MDM platforms such as Kandji, Jamf, Intune, or similar tools

- Strong understanding of networking fundamentals, corporate infrastructure, and cloud environments

- Experience administering and integrating modern workplace tools such as Slack, GitHub, Notion, Atlassian products, Google Workspace, and productivity platforms

- Working knowledge of security best practices across identity management, endpoint security, access controls, and infrastructure operations

- Ability to operate independently, prioritize effectively, and build systems from zero to scale

- Strong troubleshooting and problem-solving skills across hardware, software, networking, and SaaS environments

- Excellent communication skills and ability to support both technical and non-technical stakeholders

- Bonus: Experience supporting engineering-heavy organizations, AI companies, robotics companies, or high-growth startups

- Bonus: Experience with compliance frameworks such as SOC 2, ISO 27001, or similar security and operational standards