Security Operations Center (SOC) System Adminstrator

Job Description

We are seeking a Security Operations Center (SOC) Systems Administrator to own and support the enterprise platform behind our video surveillance and access control systems. This role is focused on technical ownership, system reliability, and cybersecurity alignment, with less emphasis on traditional monitoring functions.
You will serve as the primary technical lead for cameras and access control, ensuring these systems are secure, operational, and aligned with enterprise IT standards.
Key Responsibilities

Serve as technical owner for:

IP camera systems (VMS and cloud platforms)
Access control systems (badging, controllers, integrations)
Intrusion and alarm systems

Ensure systems are available, secure, and properly maintained (patching, upgrades, troubleshooting)
Lead incident response, escalation, and root cause analysis for system issues
Partner with IT and Cybersecurity on:

Network connectivity and device security
System hardening and vulnerability management

Manage vendor relationships, service tickets, and system performance
Support projects, system deployments, and continuous improvement efforts
Provide guidance and training to SOC staff and contract personnel

Qualifications

3-5+ years experience in a SOC, IT systems, or security technology role
Hands-on experience with IP cameras, access control systems, and alarm platforms
Strong troubleshooting across network-connected systems and devices
Working knowledge of networking fundamentals and cybersecurity practices
Experience with vendor management and cross-functional collaboration
Bachelor’s degree preferred or equivalent experience

Additional Information

On-call rotation required for after-hours support
Schedule typically Monday-Friday, business hours with flexibility as needed
Banking or regulated environment experience preferred