Senior Associate, HR Analytics (14 Month Contract)

Job Description

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Senior Associate, HR Analytics (14 Month Contract)

About Capital One Canada
For 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated.

We’re driven by what’s possible, leveraging the power of data and technology to empower innovative solutions, inspire one another to dream boldly, and take transformative ownership of decisions and outcomes that directly impact millions of Canadians. Every challenge is an opportunity to lead from the front, working together toward a shared vision that extends far beyond banking.

We balance high-performance with investment in your long-term success, ensuring you have the support you need to do your best work. Here, you’ll take full accountability for your path, upskilling through hands-on experience and mentorship, to turn your curiosity into a career built on your own terms.

Are you ready to redefine what’s next?

About the Team
Our Human Resources team combines thought leadership, best practices and data analytics to shape critical people decisions and strategy at Capital One. We work closely with enterprise HR partners and senior executives in shaping policy, and informing real-time decisions with data.

About the Role
As a Sr. Associate, HR Analytics, you will apply your strategic and analytical skills to deliver on regular reporting and to solve open-ended, complex questions pertaining to how we should attract, develop, and retain top talent. You will team up with partners across HR to work on impactful projects in a collaborative environment that promotes continuous learning, rewards innovation, and prioritizes associate development.

Your Responsibilities:
Your day-to-day might involve:

- Design, identify and drive effective measurement to support the HR strategy (i.e. Deep dives, KPIs and dashboards for employee engagement, recruitment, growth, attrition and associate experience)

- Lead the development and implementation of innovative analytical tools that will inform optimization opportunities, by breaking down problem statements, analyzing complex data sets and articulating insights that inform strategic recommendations

- Use data to help senior leaders set ambitious people related goals, such as understanding the state of our associate’s engagement

Specific responsibilities include, but are not limited to:

- Regular Reporting: Deliver on BAU HR reporting such as monthly Human Capital Reviews, Monthly Scorecards, Quarterly Business Reviews or All Associate Surveys.

- Strategic problem solving: Partnering with HR stakeholders to identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions.

- Experimentation: Partner with internal clients in experiment design to better understand key drivers of associate sentiment and behavior.

- Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions. Adapt methodologies and tools as business needs pivot, to maintain relevance and competitiveness in a rapidly evolving environment.

Successful team members demonstrate competencies in these areas:

- Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission-driven way.

- Analytical thinking: A proven track record of decision making and problem solving based on analytics. Identify opportunities for improvement and use data to make strategic and tactical recommendations.

- Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes.

- Thought Partnership: Collaborate effectively with other HR team members and clients, working together to navigate complex challenges.

- Communication: Strong written and oral communication skills, with the ability to “tell the story” through data, and highlight key insights in a clear and concise manner that can be easily understood by stakeholders.

- Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity.

Basic Qualifications:

- 4+ years of experience with data analytics and insights, focus on HR preferred

- Experience with programming tools (i.e. SQL) and data visualization tools (i.e. Power BI, Tableau, QuickSight)

- Experience working with Excel or Google Sheets

Preferred Qualifications:

- Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering or related field)

- Excellent analytical, critical thinking and problem solving skills, creative storyteller with a passion for people data

- Strong communication, interpersonal and presentation skills

Working at Capital One
You’ll be empowered to take end-to-end ownership of your work and your career, backed by a high-performance, hybrid culture and holistic suite of benefits designed to support your whole self.

- Take ownership of your own potential: Whether you’re looking to upskill, pivot into new business areas, or master your craft, you’ll have access to tools and mentorship to reach your potential and define your career trajectory.

- Find your rhythm: We believe trust fosters the flexibility and autonomy required to balance personal needs with a focus on high performance. We support a hybrid model - with 3 days in the office per week - that gives room for both collaboration and personal commitments.

You’ll find that Capital One is committed to helping you thrive and evolve every step of the way.

This posting is for an existing vacancy.

The expected annual salary range for this position is $94,000-$108,000.

We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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