Associate Director Product Development Program Manager, Digital Assessments

Job Description

Associate Director Product Development Program Manager, Digital Assessments

College Board - Office of the CEO (OCEO)

Location:

- This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are required to occasionally travel to meet in person for business purposes. Specific travel details can be found below.

Role Type:

- This is a full-time position

About the Team

The Digital Product team drives College Board’s evolution toward a next-generation digital assessment experience. Digital Product team members partner across the organization to ensure every solution we build improves outcomes for students, educators, and institutions. Within this organization, the Digital Product Development Program Management (PDPM) team orchestrates the delivery of these high-impact initiatives.

We are a collaborative group of program and project managers who guide and support cross-functional workstreams spanning assessment operations, digital readiness, and assessment delivery. We ensure efficient coordination across business, product, and technology partners-balancing strategy with execution and ensuring workstreams move from concept to launch and operational execution seamlessly.

About the Opportunity

As Associate Director, Product Development Program Manager, Digital Assessments, you will play a key execution role in supporting the technical readiness and delivery of digital assessments. This position is ideal for a detail-oriented project professional eager to deepen their understanding of the digital assessment delivery and contribute to high-quality execution. Your primary focus will be on supporting pilots and research studies, including platform testing, technical validation, and readiness activities, with quality checks embedded throughout all assigned work.

Working under the direction of senior PDPM staff, you will execute defined components of digital assessment initiatives-maintaining disciplined documentation, issues or risk tracking, and validation processes to ensure stable outcomes. This role blends structured project coordination with hands-on technical execution and requires precision, follow-through, and a strong commitment to building quality into every deliverable. You will partner closely with PDPM, Product, Technology, and Assessment Delivery teams to support reliable and operationally ready digital assessments.

In this role, you will:

Pilot & Study Support (50%)

- Provide structured technical and operational support for pilots and research studies, including environment validation, configuration checks, and follow-up documentation.

- Confirm readiness of system components prior to pilot launch by executing predefined validation steps and reporting findings clearly.

- Execute pilot and study readiness tasks-including material preparation, device validation, participant communications, and documentation management-to ensure operational preparedness and smooth administration.

- Support pilots and studies during live administration (virtually or onsite), assisting with coordination, troubleshooting, and real-time issue management to ensure smooth execution.

- Partner with PDPM, product, and technology teams to ensure pilot feedback is captured comprehensively and reflected in post-pilot documentation.

Technical Execution & Testing Support (30%)

- Execute defined technical workstream tasks in support of Digital Assessment Platform initiatives under the direction of senior PDPM staff.

- Carry out Smoke Testing activities for AP and CRA administrations, ensuring all test cases, configurations, and validation steps are executed thoroughly and documented accurately.

- Follow established project plans and testing strategies, maintaining detailed tracking artifacts including test logs, validation documentation, and defect reports.

- Escalate risks, inconsistencies, and defects promptly with clear documentation and recommended next steps.

- Ensure assigned deliverables meet established quality standards prior to review or handoff.

Quality & Process Discipline (20%)

- Apply a detail-oriented, quality-first approach to all assigned workstreams, ensuring completeness, accuracy, and traceability of documentation.

- Utilize standardized checklists, validation protocols, and quality controls to reduce operational risk and prevent avoidable defects.

- Contribute to retrospectives by identifying execution-level improvement opportunities and process gaps.

- Continuously refine personal workflows to improve efficiency, clarity, and reliability of outputs.

What Success Looks Like

- Scoped Contribution: When assigned, you independently manage defined components of a pilot or study-tracking progress, coordinating validation and/or readiness steps, and delivering within established parameters under senior guidance.

- Built-In Quality: You apply structured quality checks to your work, ensuring deliverables are complete, validated, and ready before handoff. Issues, risks, or blockers are clearly documented, and followed up on until they are resolved, minimizing rework and operational risk.

- Disciplined Execution: You reliably execute assigned work with strong attention to detail, completing validation activities thoroughly, maintaining accurate documentation, and escalating risks early to prevent avoidable issues.

- Reliable Partner: Senior PDPM staff and cross-functional teams experience you as organized and dependable. You provide clear updates, follow established plans, and consistently follow through on commitments.

About You

You bring strong execution discipline, attention to detail, and foundational project management skills to support digital assessment initiatives under senior guidance. You are organized, quality-focused, and dependable-committed to building structured validation and accuracy into every deliverable.

Minimum Qualifications

- Bachelor’s degree or equivalent combination of education and experience.

- 2-4 years of relevant experience in project coordination, technical operations, digital product support, QA/testing support, or assessment delivery.

- Experience executing defined project plans with attention to detail, including maintaining documentation, tracking tasks, and supporting validation or testing activities.

- Demonstrated ability to identify issues, document defects or risks clearly, and escalate appropriately.

- Strong written and verbal communication skills, including experience preparing status updates, meeting notes, and structured documentation.

- Proficiency in MS Office Suite; familiarity with JIRA, Smartsheet, or similar tracking and project management tools.

- The ability to travel up to 12 times per year (about once per month) to College Board offices or on behalf of College Board business

Preferred Qualifications

- Location in the Northeastern or Mid-Atlantic United States, as travel will largely focus in these areas

- Experience supporting digital assessment, education technology, platform testing, or technical validation activities.

- Familiarity with structured testing processes, defect tracking workflows, or quality assurance practices.

- Experience working in cross-functional environments with product and technology teams.

- Exposure to Agile or iterative delivery environments.

- Demonstrated attention to detail and ability to manage multiple assigned tasks while maintaining quality and accuracy.

- This role requires the ability to lift up to 25 lbs, stand for extended periods (up to 4 hours at a time), and occasionally bend, reach, or kneel to complete job duties.

All roles at College Board require:

- A passion for expanding educational and career opportunities and mission-driven work

- Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.

- Clear and concise communication skills, written and verbal

- A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.

- A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.

- A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

- Authorization to work in the United States

About Our Process

- Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.

- While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.

What We Offer

At College Board, we offer more than a paycheck: we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.

A Thoughtful Approach to Compensation

- The hiring range for this role is $68,000 - $105,000

- Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.

- We aim to make our best offer upfront, rooted in fairness, transparency, and market data.

- We adjust salaries by location to ensure fairness, no matter where you live.

You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more.

#LI-REMOTE
#LI-ND1

REQ002856